Estartek.com is totally committed to protecting our user’s privacy. The information we receive from you is what you provide to us voluntarily. To register as a user on our site, we may ask for information such as your name, phone number, e-mail address and mailing address. We collect such information from you to enable us to serve you better. The information obtained will enable us to improve your experience on the platform, offer better customer service on the site, contact you if the need arises, design loyalty programs, offer periodic electronic correspondence, as well as take your orders and process efficient transactions.

At estartek.com, we respect our user’s privacy and recognize the essence of protecting our user’s information. We have adopted this Privacy Policy to enable our users to understand how we collect, store and use their personal and non-personal information. To know about the information we have about you (whether Personal or Non-Personal) or if you have questions regarding our Privacy Policy, please feel free to contact us through support@estartek.com

What is Personal and Non-Personal Information?

Any information we collect from you that identifies you or any information that’s in conjunction with other information in our custody or any information we have in our archive that may be used to identify you is what we refer to as “Personal Information.”

Any information we collect from you as a user that we cannot use to identify you is what we call “Non-Personal Information.”

Which Data Does estartek Collect and Use at Which stage?

Use of Our Website

We may ask you to provide the following Non-Personal Information if you access or use our website:

  • Request (Name of the requested file)
  • Browser type/version (e.g.: Internet Explorer 11.0)
  • Browser language (e.g.: English)
  • Operating System (e.g.: Windows 7)
  • Resolution of the Browser window
  • Screen resolution
  • Javascript active
  • Java On /Off
  • Cookies On / Off
  • Color settings
  • Referral URL (the previously visited page)
  • Time of Access
  • Clicks

In addition, estartek may keep log files containing IP addresses. Every computer has an IP address – a numeric address assigned to a computer by your Internet Service Provider – which may be used as your personal information in some circumstances. Generally, log files are used on our website to monitor traffic and troubleshoot technical problems. In situations our website is abused by a user, we may block the IP address of such users.

The information found in this section is used by us to optimize your experience of the SEDOLL Services. It’s mandatory we collect the information set out in this Section. If you fail to provide this basic information, SEDOLL will not be able to accurately provide you with the SEDOLL Services.

Cookie

A cookie is a small piece of data stored through the web browser used in visiting a site on the user’s computer, provided the user permits it. A Cookie can hold certain information that can identify a user’s computer and recalls the user’s preferences to improve the functionality of the service. There is no connection between personally identifiable information and allowing cookie usage, and these cookies are terminated when a user closes his/her browser until they visit the site again.

In order to allow our website to recognize a user and their preferences, we leave a cookie on the device of the user. If the user does not permit the use of cookies, their functionality within the website may be limited.

We make use of cookies to ensure that our users get the most out of our Services. A cookie is a small text file that is applied by websites to your internet-enabled device. With cookies, we can store and retrieve information on your device about your visit to our site (for example, when you gained access to the website). We make use of cookies to offer content that is specific to your interest as well as monitor how you use our website or to make your visit to the  estartek Services easier (for instance, remembering your username and password).

The information we collect in this Section is not compulsory. Most browsers are set to accept cookies automatically when a user visits a website. You can configure your browser to notify you when cookies are being sent or you can disable cookies. Nevertheless, disabling or not accepting cookies may limit your experience when you visit a website. To know how you can reject cookies using your web browser setting, please check the “Help” section of your web browser (or visit: http://aboutcookies.org).

Upon your first visit to the website, you will receive a notification from the site that we use cookies. By proceeding to use the site, you are complying with our cookies usage as described in this Privacy Policy.

Cart

Estartek uses 3 cookies to keep track of the cart data. The first two cookies have information about the cart in general and allow us to know when data in the cart changes. The third cookie contains a code unique to each customer so it knows where to find the cart data for each customer in our database. Cookies do not store any personal information.

Account Registration and Commercial Transaction

If you create an account with ESTARTEK, we will also collect the following personal information in addition to the information you provide under this Section:

  • User name
  • Password
  • Email address

We may also request the following Personal and Non-Personal Information in addition to the personal information you provide above if you conduct and carry out commercial transactions through any of the SEDOLL Services.

  • First name
  • Last name
  • Billing address (including street, ZIP code, country)
  • Shipping address for physical goods (including street, ZIP code, country)
  • Telephone number
  • Date and Data of transaction
  • Object purchased
  • Purchase price
  • Confirmation email address

We use your Personal Information and Non-Personal Information to:

  • Monitor purchases made by users through the ESTARTEK Services
  • Remember which products our users add to their cart
  • Provide excellent customer service to our users in regards to using ESTARTEK Services, to handle inquiries and complaints regarding the use of our services, and to inform you about any changes to the services offered via ESTARTEK Services
  • Send our users reminder and verification notifications like password reminders
  • Fulfill the obligations we promised as described in our Terms of Service and act in accordance with applicable law

We are obligated by the applicable law to identify our commercial customers. We are also tasked to comply with applicable law to collect and store detailed information concerning all commercial transactions, especially for accounting and tax purposes. Your information, either personal or non-personal, will only be stored for a reasonable time frame or for as long as permitted or required by applicable law.

Collecting information stated in this section is compulsory. The law prohibits ESTARTEK to provide you with commercial services if you don’t provide such information.

Analytic Metrics Tools and Other Technologies

At ESTARTEK, we also make use of third-party proprietary analytic metrics tools and other analytics technologies to obtain the information referred to in this Privacy Policy. Such technology may be used to provide content that’s specific to your interest as a user, and to monitor the usage of the ESTARTEK Services.

Security

ESTARTEK uses a secured server to protect your personal information. We use industry-standard SSL encryption technology to protect the information you submit through the website. This technology is designed to protect your personally identifiable information from unauthorized access or loss, disclosure, alteration or destruction.

Policy Change

estartek.com reserves every right to alter, revise or change this policy at any time without notifying you. We will try our best to update you with revisions on this page. However, we advise you can visit this page regularly for any changes. Your continued use of this site will be subject to the revised policy, effective immediately.

Contact Us

If you have questions or concerns regarding this privacy policy, or any feedback pertaining to your privacy and the services that you would like us to consider, please email us at support@estartek.com